Wholesale Ordering and Payments
Frequently Asked Questions
Here you can find clear answers about EY-TAY Textile, wholesale women’s clothing, dress manufacturing, ordering, payment, shipping, export documents, custom production and showroom visits.
Short answer: Who is EY-TAY Textile?
EY-TAY Textile is an Istanbul-based women’s clothing manufacturer with manufacturing experience dating back to 1975. We produce wholesale dresses, evening dresses, women’s clothing and seasonal fashion collections for boutiques, stores and international B2B buyers.
Is EY-TAY Textile a manufacturer?
Yes. EY-TAY Textile is a direct women’s clothing manufacturer based in Istanbul, Turkey. Our products are offered to boutiques, stores, wholesalers and B2B buyers through our own production experience, model development know-how and wholesale sales structure.
Does EY-TAY Textile manufacture wholesale dresses?
Yes. We manufacture and sell wholesale dresses, women’s dresses, evening dresses, blouses, shirts, suits, jackets, trousers and seasonal women’s clothing collections. Our products are prepared with current models and size-run structures suitable for boutiques and B2B buyers.
Do you ship to Europe and worldwide?
Yes. In addition to domestic shipments within Turkey, we ship wholesale orders to Europe, the Middle East, the Balkans, North Africa and worldwide markets. Depending on the destination and shipment size, delivery can be arranged through DHL, FedEx, Aramex, UPS, air cargo, road transport or the buyer’s preferred cargo agent.
Do you offer custom production?
Yes. Custom production requests are evaluated separately from standard online wholesale and private label orders. The current starting quantity is 200 pieces per model; the reference image, fabric, target price and technical details are evaluated for each style.
How does domestic shipping work?
How do international shipping and payment processes work?
International shipments can be arranged through DHL, FedEx, Aramex, UPS, air cargo, road transport or the cargo agent preferred by the customer.
Do ATR and EUR.1 documents provide customs advantages?
Do you issue invoices? Which payment methods do you accept?
Yes, our sales are invoiced. Credit card, 3D Secure, bank transfer, SWIFT, Western Union, UPT and MoneyGram payment methods may be used. For international orders, credit card and bank transfer / SWIFT options are also available.
Can I reserve products without payment?
Do you sell single pieces? What is the size-run system?
We do not sell retail single pieces. Our sales are made through wholesale size sets and size-run systems. Each product may have a different size distribution and size-run quantity, so product page details should be checked before ordering.
How often are new products added?
Do you provide photo and video support?
If professional photos or videos of the purchased products are available in our archive, they may be shared upon request. This support helps our customers with online sales and product promotion.
Can I cancel my order?
You can cancel your order before payment. For paid wholesale orders, preparation or production may begin, so cancellation and return requests are evaluated according to the current order status.
Can I visit and select products? Do you have a showroom?
How is your customer approach and sales support?
At EY-TAY Textile, we aim to build long-term business relationships. We try to answer questions about wholesale orders, payment, shipping, custom production or product selection in a transparent, patient and solution-oriented way.
Is there return or exchange support for production defects?
What is the minimum order value for standard wholesale catalogue orders?
For standard wholesale orders selected from our current online collection, the minimum order value is generally USD 1,000 or EUR 1,000. Different models, colors and size sets may be combined to reach this total. This condition is separate from private label and custom production requirements.
What are the conditions for private label production?
If I do not request private label, which labels will the products have?
If private label service is not requested, the products are prepared with EY-TAY labels and the current standard product labels. Private label service is not required to place a wholesale order.
Can size sets, colors or assorted pack contents be changed?
Do you send a catalog?
Since our website includes thousands of current products, it is not possible to send the full collection as a PDF catalog. The most accurate model, price, size set and product details should be checked directly on the product pages of our website.
Can I order samples?
Instead of single sample shipment, customers who want to check quality and products may place a small trial order. This allows you to evaluate fabric, fit, stitching and product presentation through a real order process.
Are the product photos real?
The product images used on our website are real product images representing the products. If additional photos or videos of purchased products are available in our archive, they may be shared upon request.
Can boutiques order wholesale products directly from your website?
Yes. Boutiques, stores, online sellers and wholesale buyers can browse current women's clothing models on our website and place wholesale orders according to the price, size set, minimum quantity and model details shown on each product page. EY-TAY is not only a custom production company; it is also a manufacturer and wholesale supplier where B2B buyers can order wholesale women's clothing directly online.
