FREQUENTLY ASKED QUESTIONS
PAYMENT OPTIONS
-Credit Cart
-Bank transfer
-Western Union - Upt
DO YOU TAKE A RETAIL RETURN TO THE PRODUCT?
-Non-refundable products are not refunded. We cannot keep track of how it is sold and how it is displayed.
WHY US ?
-No loss of time to close your shop outside the city and you will pay the money to pay for the products from our site and 40-year company with the assurance of cargo is delivered to your door.
WHEN MY PRODUCTS ARE DELIVERED TO CARGO?
12-20 work days your products will be delivery to cargo.
CAN I GET A PRODUCT TO YOUR LOCATION?
-Our company is one of the most asked questions. However, because there are more than 5000 products in our site is not possible to find all the products in our office because some products are ather storage.But you can come and meet us and see our location.
ARE THERE ANY DISCOUNT?
-As we are working with very low profit margins as a wholesaler, we will not have any discount in order to give you a better service.
SHOPPING WITH CREDIT CARD IF THE PRODUCT OUT OF STOCK?
-If the stocks are exhausted by shopping with credit card, the sales person friends contact you and you select different products instead of you.Refund takes 10-15 work day to credit cart.
DO I HAVE TO BE A MEMBER?
-You must be a member.Errors can occur when the billing information and the shipping address are not clear to us.
PRODUCTS TURKISH GOODS?
-All of our products are made IN TURKEY.
CARGO INFORMATION
-Shipping is sent to all parts of the world via TURPEX and PTT DHL,FEDEX,UPS shipping for overseas shipments. (International shipments are sent via the preferred shipping companies.)
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